Frequently Asked Questions

Find answers to common questions about our unique timepieces

Are Mr Jones watches waterproof?

Most of our watches have a water resistance rating of 5ATM. This means they can withstand light splashes and rain, but should not be worn while swimming or showering.

What type of movements do you use?

We use a variety of high-quality movements, including Swiss-made mechanical movements and reliable Japanese quartz movements, depending on the specific model.

How do I read the time on my watch?

Each of our watches tells the time in a unique, artistic way. You can find specific instructions and diagrams on the product page for your specific model.

Do the watches come with a warranty?

Yes, every Mr Jones watch comes with a 12-month warranty from the date of purchase covering any manufacturing defects.

Can I change the strap on my watch?

Absolutely. Our watches use standard lug widths (usually 18mm), making it easy to swap your strap for a different leather, vegan, or link option.

Where are your watches made?

Our watches are designed and small-batch assembled at our workshop in London, United Kingdom.